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FAQ

Frequently asked questions

Answers to common questions about booking, prices, visits and treatment. Didn’t find your answer? Get in touch.

Do I need to book in advance?

We recommend booking in advance so we can find a convenient time for you. In urgent cases we also accept walk-ins.

How much does a first consultation cost?

A first consultation starts from €25. The exact price depends on your pet’s condition and any tests required.

Do you handle emergencies?

Yes, we handle urgent cases during working hours. Please call before arriving so we can prepare.

Which animals do you treat?

We treat dogs, cats and other small pets. For exotic animals, please ask by phone.

Where is your clinic located?

Our clinic is located in Kaunas, at A. Juozapavičiaus pr. 38.

What are your working hours?

We are open on weekdays (Mon-Fri) from 10:00 to 19:00, and on Saturdays from 10:00 to 14:00. We are closed on Sundays.

Do you perform surgical operations?

Yes, we perform various soft tissue surgeries. We also specialize in oncological surgery and treat internal diseases.

Do you perform diagnostic tests on-site?

Yes, we have laboratory diagnostic equipment at the clinic, allowing us to quickly and accurately assess your pet's health.

Do you provide veterinary dentistry services?

Yes, dentistry is one of our specializations. We perform dental plaque scaling, tooth extractions, and take care of overall oral hygiene.

Do you provide preventive vaccinations and microchipping?

Yes, we provide all veterinary prophylaxis services: vaccinations, microchipping, issuing pet passports, and consulting on parasite prevention.

Do you consult on animal reproduction issues?

Yes, animal reproduction is one of our clinic's specializations. We consult on mating, pregnancy care, and other related issues.

What payment methods do you accept?

You can pay for the services and goods at the clinic in cash or by credit/debit card.

Do you prepare pets for travel abroad?

Yes, we issue EU pet passports, administer all mandatory travel vaccinations (including rabies), microchip, and prepare the necessary documentation.

What is the best way to protect active dogs that run in the woods from ticks?

For active and hunting dogs, we recommend comprehensive protection (special collars, drops, or tablets). During your visit, we will select the most effective product based on your dog's activity, weight, and lifestyle.

Do you consult on skin and coat problems (dermatology)?

Yes, we diagnose and treat various skin diseases, allergies, and ear infections. We can also advise on specific coat care and shedding, including the peculiarities of coat renewal for wirehaired or shorthaired dogs.

Can I buy therapeutic pet food at your clinic?

Yes, we have a wide range of veterinary diets. The doctor can select a special food designed to manage kidney, liver, gastrointestinal diseases, or allergies.

Do you provide euthanasia services and take care of the remains?

Yes, we provide this difficult but sometimes necessary service, ensuring the process is painless and stress-free. If requested, we cooperate with pet crematoriums and arrange for the collection of the remains.

How should I care for my pet after surgery?

The most important thing is to ensure complete rest, restrict jumping, and prevent licking of the wound (using a protective collar or medical shirt is essential). Start feeding only when the pet is fully awake from anesthesia, in small portions. Detailed individual instructions will be provided when you pick up your pet from the clinic.

How should we prepare for blood tests or an ultrasound?

For blood tests and abdominal ultrasounds, the pet must arrive on a fasting diet (8–12 hours without food). Water is allowed. If the bladder is to be examined, it is recommended that the animal has not urinated for a few hours before the visit.

What should I do if my dog or cat is vomiting?

If your pet vomited only once but remains energetic, withhold food for 6–12 hours, monitor their condition, and provide water in small amounts. If vomiting repeats, the animal becomes lethargic, vomits blood, or cannot keep water down – contact our clinic immediately due to the risk of rapid dehydration.

What should I do if my pet suddenly becomes lethargic and refuses to eat?

Lethargy and loss of appetite are the first signs of many serious illnesses (including tick-borne babesiose). If this condition lasts longer than 24 hours or you notice other symptoms (fever, altered urine color, diarrhea), please schedule a visit immediately.

What should I do if I suspect my dog swallowed a foreign object or was poisoned?

This is an emergency! Do not induce vomiting yourself unless you know exactly what the pet swallowed (caustic substances or sharp objects can cause further damage to the esophagus during vomiting). Call us immediately at +370 6XX XX XXX and head to the clinic right away.

Didn’t find the answer you were looking for?

Get in touch — we’ll gladly answer and help look after your pet.